Return Policy for Hidden Cameras, Surveillance Equipment
and Our Other Hi-Tech Products
We at combinedsafety.com strive to offer our customers the best products
at the best possible prices. Due to the nature of the products, returns
will not be accepted unless the product is found to be defective or
unless otherwise explicitly stated on the specific combinedsafety.com product page.
All returns, refunds, or exchanges must be approved by
combinedsafety.com before any products are returned.
We have implemented this policy because of the misuse
of our former liberal return policy. A few unscrupulous people have
ordered our products for specific short term uses and then returned
the product in a condition that would not allow us to resell. We test
all of our products before shipping. Your satisfaction is our number
one concern. If you have any question regarding our products, please
contact us by sending an email to safety@combinedsafety.com before placing an order.
RETURN POLICY: All our hidden cameras, surveillance
equipment, and other hi-tech products are special ordered by the person
ordering and are NOT subject to cancellations. Due to the nature of
our product line, returns will only be accepted for products damaged
upon shipment to the customer*. All returns must be authorized
by combinedsafety.com before product(s) is returned. All products must be returned
in the original packaging. CombinedSafety.com will replace, refund, or credit your
account for returned product(s) at combinedsafety.com's discretion.
*Special exceptions may be made on a case by case
basis determined by combinedsafety.com. In this event, returns are subject to deductions
for shipping costs and a 25% restocking charge and must be returned
within a five (5) day period from date of receipt of product(s).
NO refunds will be given for products returned without explicit permission
from combinedsafety.com.
Any return must be authorized by a representative of combinedsafety.com
and under no circumstances will returns be accepted otherwise. Authorization
and shipping instructions must be obtained from combinedsafety.com. No returns
will be authorized after five (5) business days of receipt of product(s)
by the customer.
SHIPPING & HANDLING CHARGES ARE NON-REFUNDABLE.
REQUESTS TO RETURN PRODUCTS MUST BE OBTAINED FROM combinedsafety.com
WITHIN A FIVE (5) DAY PERIOD AFTER THE CUSTOMER HAS RECEIVED THE PRODUCT(S).
WARRANTY: We guarantee all combinedsafety.com products to be free
of defects in workmanship and material for 90 days (unless manufacturer's
warranty is longer; please call) after sale to the customer. We will
replace or repair the product(s) at our option providing there is no
evidence of customer misuse, or alteration.
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